Privacy & Security

99f Privacy Policy — How Your Information Is Protected

Protecting your personal information is our top priority. Learn transparently how every piece of data at 99f is collected, used, and safeguarded.

Last updated: January 2026

How We Protect Your Information

The Core Pillars of the 99f Privacy Policy

SSL Encryption

All your data is secured with 256-bit SSL encryption — from transactions to login, everything is protected.

Your data is never sold

Your personal information is never sold or rented to third parties. Your privacy is our responsibility.

Your Control

You have full rights to view, correct, or delete your personal data. Submit a request at any time.

Secure Servers

Our data servers are protected by enterprise-grade firewalls and security protocols, under continuous monitoring.

Cookie Transparency

We are fully transparent about the cookies we use. Nothing beyond essential cookies is ever used.

Regular Audits

Our privacy management practices are regularly audited by independent third-party security experts.

Latest version: January 2026

1 Introduction

Welcome to 99f.fun. Our Privacy Policy reflects our commitment to protecting your personal information. When you use the 99f platform — whether browsing the website, opening an account, or playing games — we collect certain information. This policy explains clearly and transparently how that information is used and kept secure.

We believe your privacy is a fundamental right. Any information collected on 99f is used solely to improve your experience — nothing else. This policy is written in plain English so every user can understand it easily.

In brief: We collect only what is necessary, never sell it, and store it with the highest level of security.

This Privacy Policy applies to all 99f services. Third-party services may have their own privacy policies, available on their respective websites. 99f is not responsible for those policies.

2 What Information We Collect

To provide our services on the 99f platform, we may collect the following types of information:

Data Type Example Purpose
Identity Information Name, date of birth, national ID Account Verification & KYC
Contact Information Mobile number, email address, physical address Security messages & support
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing
Technical Information IP address, browser, and device information Security & Fraud Prevention
Usage Data Game history, login times, preferences Service Improvement & Personalization

We collect only the information that is essential to provide our services — nothing excessive or irrelevant. Users are responsible for ensuring that the information provided at registration is accurate and up to date.

3 How your information is used

The information collected is used for the following purposes:

  • Account management: To create, verify, and keep your account secure.
  • Payment processing: Processing deposits and withdrawals securely.
  • Customer Support: To resolve your complaints and queries promptly and effectively.
  • Security assurance: Preventing fraud, money laundering, and unauthorized access.
  • Legal obligation: Complying with regulatory authority guidelines.
  • Service Improvement: To analyze your usage patterns and deliver a better experience.
  • Promotional communications: Offers and updates are only sent with your consent.
You can opt out of promotional communications at any time — just let our support team know.

Your information is never sold to advertisers, nor used for profiling or targeted marketing. Every use of your data has a legal basis — either your consent, a contractual necessity, or a legal obligation.

4 Sharing information with third parties

99f does not share your personal information with third parties for commercial purposes. However, limited disclosure may occur in the following circumstances:

  • Payment Processors: Minimum required information to process transactions via Mobile Banking, Nagad, or Rocket.
  • KYC verification provider: Approved service providers for identity verification.
  • Law enforcement agencies: Where required by a court order or a valid legal claim.
  • Technology Partners: For server hosting and cybersecurity, bound by strict confidentiality agreements.

All third-party service providers are contractually required to comply with our privacy standards. They may not use the data they receive for any purpose beyond what is specified. If your data is transferred to servers outside the country, the same level of protection is guaranteed.

Our commitment: Your data is never sold, rented, or traded — that is a core principle we do not compromise on.

5 Cookie Policy

99f uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience. We use the following types of cookies:

  • Essential cookies: Required for login sessions and site security. The website cannot function properly without these.
  • Functional cookies: To remember your preferences, such as language or theme settings.
  • Analytics cookies: To understand website usage patterns — fully anonymized.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features. We do not use third-party tracking cookies, and we never sell your cookie data.

6 Data Protection & Retention

To protect your information, 99f has implemented technical and organizational measures that meet international standards:

  • 256-bit SSL/TLS Encryption: Industry-standard encryption for all data transfers.
  • Encrypted database: All data stored on the server is encrypted.
  • Multi-Factor Authentication: Multi-level verification for administrative access.
  • Regular security audits: Regular testing by external security experts.
  • Limited Access: Only authorized personnel can access specific data.
  • Data Backup: Regular backups to prevent data loss.

Your information is retained for as long as your account is active, and thereafter for as long as legally required. Typically, data is kept for up to 5 years after account closure for legal compliance purposes, then securely deleted.

In the event of a data breach, affected users will be notified within 72 hours and immediate action will be taken.

7 Your Rights

Under the Privacy Policy, you retain the following rights:

Your Privacy Rights

You're in full control of your data at 99f

Right to access your information

You can request to know what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data, except where retention is required by law.

Objection to Processing

You may object to the processing of your data for specific purposes.

Data Portability

You may request a copy of your data to download at any time.

Marketing Opt-Out

You may request to stop receiving promotional messages at any time.

8 Child Protection

All 99f services are strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is required during registration, and ID may be requested in cases of doubt.

If we become aware that anyone under the age of 18 has provided their information, that data will be deleted immediately and the account will be closed. Parents or guardians concerned about their child's safety are welcome to contact our support team directly.

Please note: Registration is strictly prohibited for anyone under 18. Responsible gaming is at the core of our commitment.

9 Privacy Policy Updates

99f may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance — via email or a platform notification. The effective date of the latest update will always be shown at the top of the page.

Continued use of the platform after a policy update will be considered acceptance of the revised terms. However, if there are significant changes to your rights, fresh consent will be obtained. Previous versions are kept in our archive and can be viewed on request.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: [email protected]
  • Live Chat: Via the chat button at the bottom right of the website
  • Response time: Usually within 24–48 hours

Upon receiving a data protection request, we will respond in writing within 30 days. For complex cases, this may take longer, but you will be notified in advance. Our Data Protection Officer will personally review your request.

Our privacy team is available 24 hours a day, 7 days a week.

Frequently Asked Questions

Frequently asked questions about the Privacy Policy

No, never. 99f does not sell, rent, or exchange your personal information to any third party. Limited data may be shared only with partners necessary for service delivery, and they are bound by strict confidentiality agreements.

Yes, you can request deletion of your data. However, certain information may be retained for a specified period due to legal requirements. Contact our support team and we'll walk you through the process in detail.

Absolutely. All payment information is secured with 256-bit SSL encryption. We do not store full card or account numbers — only the transaction details necessary for processing.

Every promotional email includes an unsubscribe link at the bottom. You can also let us know via support chat and we will stop them immediately. Please note that essential security messages cannot be turned off.

You will be notified by email or via an on-platform notification before any significant changes take effect. The date of the latest update is always displayed at the top of the page.

Start safe gaming today

Your data is fully protected at 99f. Join now and enjoy a gaming experience you can trust.

বাংলা